Airwave – Creating a Viable Commercial Model for Mission-Critical Communications Services

Client Types Supplier
Life Cycle Stage Strategy & Pre-Contract
Sectors Defence & Security, Public Safety Communications
Undermasthead Shape

Pain point:

“Is our current contract model sustainable in the face of changing procurement strategies and new competitors?”

See how Clear assessed commercial viability, identified strategic risks and helped reposition contract strategy for long-term success.

Commercial Outcome

  • Provided board-level insight into the long-term commercial viability of a £1bn+ contract portfolio
  • Identified strategic risks and opportunities across existing contracts, competitor positioning and future procurement scenarios
  • Strengthened commercial strategy by aligning contract value, service differentiation and procurement positioning
  • Enabled executive decision-making to protect core contracts and improve future bid strategy and market positioning

Situation

Airwave Solutions delivers mission-critical communications services used by emergency services across the UK. As the existing “blue light” contract approached renewal, the organisation faced significant uncertainty regarding future procurement strategy and the potential shift towards alternative telecoms-based solutions.

This created a material risk to the long-term viability of the Airwave business model, particularly given the scale and value of existing contracts and increasing competition from lower-cost telecom providers.

Clear Consulting was engaged to assess the commercial and contractual implications of these changes, evaluate the sustainability of the current business model and provide strategic recommendations to support future contract positioning and bid strategy.

Objectives

  • Assess the long-term commercial viability of the existing contract portfolio
  • Identify risks and opportunities associated with potential contract exit or re-procurement
  • Evaluate competitor positioning and alternative delivery models
  • Develop a clear strategic options framework to inform executive decision-making
  • Strengthen future bid strategy and commercial positioning

Services

Commercial Contract and Portfolio Analysis

  • Analysed existing contract portfolio, delivery performance and commercial exposure
  • Assessed risks associated with potential contract exit scenarios and re-procurement

Strategic Risk and Opportunity Assessment

  • Conducted competitor and market analysis to evaluate alternative delivery models
  • Developed SWOT analysis and commercial positioning insights

Business Case and Options Development

  • Produced board-level options papers and executive summaries
  • Developed risk and opportunity frameworks to support strategic decision-making

Cross-Functional Commercial Alignment

  • Integrated data and insights from finance, legal, delivery, technical and operational teams
  • Facilitated alignment across stakeholders to establish a coherent commercial narrative

Achievements

  • Delivered a clear, board-level assessment of business model viability and contract risk exposure
  • Identified strategic options to protect and reposition core contract value
  • Consolidated complex organisational data into a coherent commercial strategy framework
  • Enabled improved control over future bid strategy, pipeline planning and commercial positioning
  • Established a stable platform for long-term contract sustainability and growth

Is our current contract model sustainable in the face of changing procurement strategies and new competitors?