Undermasthead Shape
Advice on contract management and administration under NEC3 terms, service of notices and agreement of quotations for additional scope and changes in assumptions. Project turnaround from loss making to successful delivery and profit making.

This project was for the replacement of a security intercom system for 40 multi-storey blocks of community housing flats in the Sunderland area in the North East of England. NEC3 Option B contract between the Housing Association (HA) and the Supplier, with a separate Project Management firm acting for the HA.


Implementation of the NEC3 Option B required processes, templates and procedures for the Supplier. Correct contractual administration, progress reporting, planning and Early Warning / Compensation Event notices and quotations for the successful installation of equipment and required technology server hardware, cabling and ongoing maintenance and support service.

  • Services
  • - Contract administration, monitoring and control.
  • - Change control through Early Warning Notices, Risk Reduction meetings, Compensation Event Notices and Quotations.
  • - Progress reporting, risk management, critical path analysis, dependency management.
  • - Asset management and asset title transfer.
  • - Obligations management, dispute resolution and conflict avoidance.
  • - Subcontract supplier management.
  • - Technical assurance, snagging reports, Practical Completion certification and invoicing according to percentage completion against a Bill of Materials.


  • Return on investment of 350%
  • Successfully brought the project under control
  • Brought the project back into profit making
  • Value Engineering – working through the end client’s specification and supplier solution to identify smarter ways of working
  • Established improved risk management and mitigation planning.
  • Implemented formal training in standard form contracts including NEC3 and NEC4 as well as JCT contracts
  • Implemented training for improved sales estimating, costing, assumption and dependency management, risk and opportunity management.
  • Implemented formal training for contract management skills, contract administration, change control and notice provision
  • Achieved an increase in revenue of 22%